I saw a great article on DirectPellet.com regarding how to save money with home delivery.
The bottom line is that picking up your pellets is expensive, dangerous, and a waste of time.
Now until the end of June we’re offering a wood pellet budget plan, which allows you to spread the payments for your fuel into four monthly installments. Whether you want to have a little more money in your pocket this summer for family vacations, or want some extra cash this fall to start your holiday shopping early, our new budget plan is a good fit.
Here are the details:
The wood pellet budget plan is available to everyone, so feel free to let your neighbors, friends, relatives and colleagues know that this option is available to them. If they are new WoodPellets.com customers, make sure to have them mention your name when ordering and they will get $10 off their order and we’ll give you $25 off your next order with us (click here for more details on our Pellet Buck Program). The best part is that there’s no limit on the amount of credit you can earn! Please feel free to comment below if you have any questions.
We’ve jumped on the bandwagon and are now proud pinners on Pinterest! Come check us out at http://pinterest.com/woodpelletscom. Our first board is all about things that can be created with recycled wood pallets. There are some really interesting things that folks have done to recycle their pallets, including this pallet bed you see to the right. If you check out our board on Pinterest you’ll see many other ideas, too!
Have you recycled the pallets your wood pellets have been delivered on to make anything unique or useful? Or have you perhaps stumbled across another cool way to recycle and reuse wood pallets? Please share with us by leaving a comment below!
We’re carrying three new brands so you can pick the perfect pellet for your needs. The new additions to our pellet family are:
Have you burned these pellet brands before? What did you think? Share your thoughts with us in the comments below!
Exciting news! The state of New Hampshire has added wood pellets to the list of fuels on its savings calculator, making it even easier to see just how much you’re saving with wood pellets instead of oil, propane, or other sources of heat. Just enter the current pricing of the fuels you want to compare, and voila! You have an instant calculation of cost per million BTU, letting you compare apples to apples and find out how much your heat actually costs.
Questions, comments, observations? Sound off here!
Congratulations to Renee from Massachusetts (entry #9)!
Her beautiful hearth received the most votes, and Renee will receive free delivery on her next order.
Thank you to all our participants of the Festive Hearth Contest for sharing your lovely entries, and thank you to our enthusiastic voters!
Hi everyone! Today, I sat down with Corey Young, one of the Pellet Experts here at WoodPellets.com. I got to ask Corey all about his experience working here and bonding with customers. Click on the video to hear what Corey has to say about our fabulous customers, or read the transcript below. And if you’ve had an experience with Corey, share it here!
AB: Can you tell us how long you’ve been with WoodPellets.com?
CY: I’ve been with WoodPellets.com just shy of three years now.
AB: And what do you do here?
CY: I’m a customer service agent, and I assist customers with my Pellet Expertise *winning smile*.
AB: What’s your favorite thing about working here?
CY: I’d say my favorite thing about working here is that not only are we trying to grow ourselves as a company, but we’re also trying to grow the industry as a whole for biomass fuels.
AB: Great. And what do you like about working with WoodPellets.com customers in particular?
CY: Working with WoodPellets.com customers, I really like building relationships with them and helping them make the best choices for their fuel. Since they made the investment in their stove, I want to make sure they’re using the proper fuel as well.
AB: Now have you ever had an experience with your customers, anything different or interesting or kind of crazy?
CY: Actually, yes. About a year or so ago, we gave away free Fisher Cats tickets for customer appreciation day. And it just so happened to be my birthday, so they let me throw out the first pitch. And lucky to say it went all the way to the plate, even though I’m not that good at sports at all. But they cheered me on!
AB: And do you have a customer that sticks out in your mind, either a favorite customer or someone that you’ve kind of shared a bond with?
CY: Yeah, actually, when I first started here about three years ago, a woman came in, and she was very nice and we got to talking. Since then, she’s come back for bags, but back then, after I first met her, I ended up going into a store later that week. And it just so happened that she was working behind the counter. I didn’t see her when I walked in, until she screamed my name: “Corey! I love pellets!” and threw her arms up in the air. It was a good time, it was fun.
AB: So, if someone wanted to become one of your customers – or, I guess, one of your fans – what’s the best way for them to get in touch with you?
CY: They can reach me here directly at 1-800-PELLETS, or they are more than welcome to email us through the Website, and I’d be more than happy to assist them.